Last updated: March 4 2026
1. Who we are
figez.com (referred to as “we”, “us”, or “our”) provides the website and any related services. If you have any questions about this privacy policy, please email us at [email protected].
2. What “Personal Data” means
- Personal Data – any information that can identify you, such as your name, email address, phone number, billing address, IP address, or a unique online identifier.
- Processing – any action we take with your data, like collecting, storing, using, or sharing it.
- Data Subject – you, the person whose data we handle.
- Child – a person under 16 years old.
3. Data we collect
| Type | How we get it | Why we collect it |
|---|---|---|
| Information you give us | When you register, comment, fill a contact form, make a purchase, or subscribe to a newsletter. | To provide our services, communicate with you, and improve your experience. |
| Automatically collected data | Cookies, device info, IP address, browser type, pages you visit on our site. | To keep the site working, understand usage patterns, and improve security. |
| Data from partners | Trusted partners (e.g., payment processors, analytics services) that share data with us under a legal basis. | To complete transactions, analyze traffic, and show relevant ads. |
| Public information | Information that is already publicly available (e.g., a public social‑media profile). | To verify identity or enhance the service where needed. |
| Media you upload | Images, videos, or other files you add to the site. | To display the media you share. (Remove GPS data from images if you don’t want location info shared.) |
4. How we use your data
- Provide services – create your account, process orders, answer support requests.
- Improve the site – analyze how people use figez.com and fix problems.
- Communicate – send you order updates, newsletters, or marketing offers (only if you gave consent).
- Security – detect fraud, protect against attacks, and keep your data safe.
- Legal compliance – meet tax, accounting, or other legal obligations.
We will never sell your personal data to third parties.
5. Legal bases for processing
- Contract – when you buy something or use a service.
- Legal obligation – when the law requires us to keep records.
- Legitimate interest – improving the website and showing relevant ads, as long as it does not harm your rights.
- Consent – for newsletters, marketing, or any other optional activity. You can withdraw consent at any time.
6. Who may see your data
- Our team – staff who need the data to do their job (e.g., support, finance).
- Service providers – companies that help us run the site (hosting, email, analytics, advertising). They are contractually required to protect your data.
- Legal authorities – if we are legally required to share it.
We only share data with partners who provide at least the same level of protection as required by law.
7. Cookies and similar technologies
We use cookies to:
- Essential cookies – keep you logged in and remember your preferences.
- Functional cookies – remember things like your name or email in comment forms.
- Analytics cookies – understand how visitors use the site (Google Analytics).
- Advertising cookies – show you ads that may be relevant (Google AdSense, Amazon Advertising).
You can manage or delete cookies through your browser settings. Turning cookies off may limit some features, but you can still browse the site.
8. Your rights
You have the following rights under data‑protection laws (e.g., GDPR, CCPA):
- Right to know – ask what data we hold about you.
- Right of access – receive a copy of your personal data.
- Right to correct – ask us to fix inaccurate or incomplete data.
- Right to delete – request removal of your data (subject to legal limits).
- Right to restrict – limit how we use your data in certain situations.
- Right to object – object to processing, especially for direct marketing.
- Right to data portability – get your data in a commonly used, machine‑readable format.
- Right to withdraw consent – cancel any consent you previously gave.
- Right to complain – lodge a complaint with a supervisory authority if you feel your rights are not respected.
To exercise any of these rights, please email [email protected]. We will respond within a reasonable time frame (usually 30 days).
9. Data retention
We keep your data only as long as needed:
- Account data – while your account is active, plus any period required by law.
- Transaction records – for tax and accounting purposes (typically 7 years).
- Analytics data – in aggregated, anonymized form indefinitely.
When we no longer need your data, we will delete or anonymize it securely.
10. Security measures
- Encryption – data is transmitted over HTTPS.
- Access controls – only authorized staff can view personal data.
- Monitoring – we regularly check our systems for vulnerabilities.
- Pseudonymisation & anonymisation – where possible, we replace identifying information with codes.
While we strive to protect your data, no system is 100 % secure. If a breach that may affect you occurs, we will notify the appropriate authorities and you without undue delay.
11. Children’s privacy
Our services are not directed at children under 16, and we do not knowingly collect personal data from them. If we discover such data, we will delete it promptly.
12. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with the “Last updated” date changed accordingly. Continued use of the site after changes means you accept the new policy.
13. Contact us
If you have any questions, concerns, or requests regarding your personal data, please contact us at:
Email: [email protected]
Thank you for trusting figez.com with your information.